Shipping policy

Thank you for shopping with Grailloom. We take great care in curating and preparing each order to ensure the highest quality experience.

Order Processing

All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Time

Once processed, orders are typically shipped within 7–14 business days. Delivery times may vary depending on the season, shipping carrier traffic, and broader global logistics conditions. While external factors may occasionally impact delivery, we always do our best to ship promptly and keep you informed throughout the process.

Order Updates

You will receive a shipping confirmation email with tracking information once your order has been shipped. If there are any unexpected delays, we will communicate updates as soon as possible.

Questions & Support

If you have any questions about your order or shipping status, please contact us at grailloom@mobilemetcon.com. We’re always happy to help.